Understanding Your Subscription and Compliance Policy

Shared Hosting Backup Policy

What is the cloudmania.net backup policy? What kinds of backups are available?

We offer complimentary backups for our customers, generated daily, weekly, and monthly. However, these backups are not guaranteed. We strongly advise all cloudmania.net customers to create and manage their own backups.

cloudmania.net does not provide redundant or mirrored backups. Courtesy backups by cloudmania.net are conducted at our discretion and are an additional service to our Terms of Service, without guarantee. We encourage customers to perform periodic backups via the provided Hosting Panel (cPanel, Plesk, Directadmin) and recommend storing these off-site on your local system. Backups are retained for a maximum of 30 days, with older backups overwritten by newer ones. It is the customer's responsibility to download backups within this timeframe if they wish to retain their data.

Note: cloudmania.net assumes no responsibility for failed backups, lost data, or data integrity. Automatic backups for sites larger than 30 gigabytes are not available, but you may create your own using SSH/Shell Access. Backups may be permanently deleted if an account's payment fails and it expires. Maintaining and safeguarding your data, including backups, is solely the customer's responsibility, and cloudmania.net will not retain data for expired or deleted accounts.

VPS Backup Policy

What is the cloudmania.net VPS backup policy? What kinds of backups are available for VPS machines?

For VPS customers, cloudmania.net offers limited backup options. Unless specifically included in your package, there is NO BACKUP GUARANTEE other than RAID 1 configuration, which is designed for real-time data mirroring but not as a substitute for backups. We strongly advise all cloudmania.net VPS customers to create and manage their own backups.

Note: cloudmania.net assumes no responsibility for failed backups, lost data, or data integrity for VPS accounts. Customers may create their own using SSH/Shell Access. Backups may be permanently deleted if an account's payment fails and it expires. The responsibility to maintain and safeguard data, including backups, rests solely with the customer, and cloudmania.net will not retain data for expired or deleted VPS accounts.

Domain Registration Agreement

This Domain Registration Agreement ("Agreement") is between you, the person or entity registering a domain or domains through cloudmania.net, and cloudmania.net, the domain registration service provider. By registering a domain with cloudmania.net, you agree to be bound by this Agreement, along with any related policies and agreements made available to you.

1. Registration

You represent and warrant that all information provided in connection with your domain registration is accurate, complete, and current. You are responsible for updating this information to keep it true and accurate.

2. Compliance

You agree to comply with all applicable laws, regulations, and policies of the Internet Corporation for Assigned Names and Numbers ("ICANN") and any relevant domain name registries.

3. Use of Domain

You agree not to use the registered domain for any unlawful purpose, including but not limited to spamming, infringement of intellectual property, or spreading malware.

4. Renewal and Expiration

It is your responsibility to ensure that your domain is renewed. cloudmania.net will attempt to provide notice of domain expiration, but it is your responsibility to keep track of renewal dates. Failure to renew a domain by the expiration date may result in loss of the domain.

5. Fees and Payments

All fees for domain registration, renewal, or any services related to your domain must be paid on time. Non-payment may result in suspension or cancellation of your domain registration.

6. Dispute Resolution

Any disputes concerning your domain registration will be subject to the rules and policies established by ICANN, the relevant domain name registry, and cloudmania.net's Dispute Resolution Policy.

7. Modifications

cloudmania.net reserves the right to modify this Agreement at any time, with any such changes becoming effective upon posting on cloudmania.net's website.

Contact Us

If you have any questions about this Agreement or your domain registration, please contact us at [email protected].

Hosting Service Agreement

This Hosting Service Agreement ("Agreement") is between the subscriber ("Client" or "You") and cloudmania.net ("Provider," "We," or "Us"), to govern the use of hosting services provided by cloudmania.net.

1. Services Provided

We agree to provide high-quality hosting services as described on our website and selected by You during the ordering process. Services include, but are not limited to, website hosting, VPS hosting, dedicated servers, and related technical support.

2. Term and Renewal

This Agreement commences on the date of your purchase and continues until terminated by either party. Services are provided on a subscription basis, with renewal terms automatically extending the service period unless canceled by You prior to the renewal date.

3. Use of Services

You agree to use the hosting services in compliance with applicable laws, this Agreement, and our Acceptable Use Policy. You are responsible for the activities and content on your hosted account, including compliance with intellectual property laws.

4. Payment Terms

Fees for the hosting services are due in advance of the billing cycle selected by You. Failure to pay by the due date may result in suspension or termination of services. All fees are non-refundable except as expressly provided in this Agreement.

5. Service Level Agreement (SLA)

We commit to a service uptime guarantee as outlined in our SLA. Should we fail to meet this guarantee, You may be eligible for service credits in accordance with the SLA terms.

6. Support Services

Technical support is provided to You at no additional charge for issues related to the hosting environment. Support for issues beyond our control or requiring extensive support may be subject to additional fees.

7. Backup and Data Loss

Your use of the services is at your sole risk. cloudmania.net is not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on cloudmania.net servers.

8. Cancellation and Termination

You may cancel the hosting services at any time. Upon cancellation, you are obligated to pay all fees and charges accrued prior to the effectiveness of the cancellation. cloudmania.net reserves the right to terminate this Agreement for violation of its policies.

9. Modifications to Terms

cloudmania.net reserves the right to modify the terms and conditions of this Agreement or its policies relating to the services at any time, effective upon posting of an updated version of this Agreement on the service. Your continued use of the services after any such changes shall constitute your consent to such changes.

10. Limitation of Liability

cloudmania.net shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from the use of the hosting services or for any other claim related in any way to your use of the hosting services.

Contact Information

For any questions regarding this Agreement or the services provided, please contact cloudmania.net support at [email protected].